RosCar Kyrgyzstan » Privacy Policy

Privacy Policy

RosCar.kg offers car rental in Kyrgyzstan with no deposit and no credit card required. You can pay for your rental in cash or by debit card when picking up the car at Manas International Airport in Bishkek, or request delivery to your hotel. Compare offers from trusted local and international rental companies, choose insurance or full coverage, and explore Kyrgyzstan with comfort.

verified No Deposit credit_card_off No Credit Card payments Debit Card or Cash flight_land Bishkek Airport Pickup

This Privacy Policy explains how RosCar Kyrgyzstan collects, uses, stores, and protects personal information provided by users of our website https://roscar.kg/.

RosCar Kyrgyzstan operates as a car rental aggregator in Kyrgyzstan. We help customers compare and book rental cars offered by international and local car rental companies. By using our website, submitting a booking request, or contacting us by email, you agree to the terms of this Privacy Policy.

1. Company Information

Website: https://roscar.kg/
Company name: RosCar Kyrgyzstan
Email: [email protected]

2. What Information We Collect

When you use our website or make a car rental request, we may collect the following types of information:

  • Your full name;
  • Email address;
  • Phone number or messenger contact;
  • Country of residence;
  • Pick-up and drop-off locations;
  • Rental dates and times;
  • Selected vehicle category or car model;
  • Flight number, if airport pick-up is requested;
  • Driver’s age and driving experience, if required for booking;
  • Payment preferences, where applicable;
  • Any additional information you provide in the booking form, email, or communication with us.

We may also collect technical information automatically when you visit our website, including your IP address, browser type, device type, operating system, pages visited, referral source, and other analytical data.

3. How We Use Your Information

RosCar Kyrgyzstan uses your personal information for the following purposes:

  • To process car rental requests and reservations;
  • To provide rental offers from international and local car rental partners;
  • To communicate with you regarding your booking;
  • To confirm vehicle availability, rental conditions, prices, and payment options;
  • To forward necessary booking details to the selected car rental provider;
  • To provide customer support before, during, and after the rental period;
  • To improve the functionality, content, and performance of our website;
  • To prevent fraud, misuse, or unauthorized activity;
  • To comply with applicable legal obligations.

4. Car Rental Aggregator Notice

RosCar Kyrgyzstan is an aggregator platform. We do not own all vehicles listed on the website. Cars available through our service may be provided by international and local car rental companies operating in Kyrgyzstan.

When you make a booking request, we may share the necessary personal and rental information with the car rental company responsible for providing the selected vehicle. This information is shared only for the purpose of processing, confirming, and managing your rental.

5. Sharing Information with Third Parties

We do not sell your personal information. However, we may share your information with trusted third parties where necessary to provide our services.

These third parties may include:

  • International and local car rental companies;
  • Payment service providers, where online or card payments are available;
  • Customer support and communication service providers;
  • IT, hosting, analytics, and website maintenance providers;
  • Legal authorities, if required by applicable law.

We only share the information that is reasonably necessary for the relevant purpose.

6. Booking Information

To arrange a car rental booking, we may need to process information related to your rental request, including pick-up location, return location, rental period, vehicle preferences, driver details, and contact information.

In some cases, the rental provider may request additional information before confirming the booking. Such requirements may depend on the car rental company, vehicle category, insurance conditions, payment method, and local rental rules.

7. Payment Information

RosCar Kyrgyzstan may offer different payment options depending on the selected car rental provider and booking conditions. Payment terms may vary by vehicle, supplier, location, and rental period.

If online payments are available, payment processing may be handled by third-party payment providers. We do not store full payment card details on our website unless explicitly stated and technically required by a secure payment provider.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, remember user preferences, and understand how visitors interact with our pages.

Cookies may be used for:

  • Website functionality;
  • Analytics and performance monitoring;
  • Security and fraud prevention;
  • Improving content and user experience;
  • Marketing or advertising purposes, where applicable.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.

9. Analytics Services

We may use analytics tools to understand how users interact with our website. These tools may collect information such as pages visited, time spent on the website, device type, browser type, and general location based on IP address.

This information helps us improve the website, optimize content, and provide a better booking experience for users.

10. Email Communication

When you contact us by email or submit a booking request, we may use your email address to reply to your inquiry, send booking details, confirm rental information, or provide customer support.

We may also send important service-related messages regarding your reservation. These communications are necessary for the provision of our services and are not considered marketing emails.

11. Marketing Communication

If you have given your consent or where permitted by applicable law, we may send you promotional offers, updates, or information about car rental services in Kyrgyzstan.

You may opt out of marketing communications at any time by contacting us at [email protected].

12. Data Storage and Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we make reasonable efforts to protect your data, we cannot guarantee absolute security.

13. Data Retention

We keep personal information only for as long as necessary to provide our services, manage bookings, resolve disputes, comply with legal obligations, and maintain business records.

The retention period may vary depending on the type of information, the purpose of processing, and applicable legal or operational requirements.

14. International Data Transfers

Because RosCar Kyrgyzstan works with international and local car rental providers, your information may be processed or transferred outside your country of residence when necessary to complete your booking or provide customer support.

In such cases, we take reasonable steps to ensure that your personal information is handled securely and in accordance with this Privacy Policy.

15. User Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your personal information, where legally possible;
  • Object to certain types of data processing;
  • Withdraw consent where processing is based on consent;
  • Request information about how your personal data is used.

To exercise your rights, please contact us at [email protected].

16. Children’s Privacy

Our services are intended for adults who are legally allowed to rent and drive a vehicle. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete such information.

17. Links to Third-Party Websites

Our website may contain links to third-party websites, including partner websites, payment providers, map services, or other external resources.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.

18. Reviews and Customer Feedback

If you submit a review or feedback about your rental experience, we may publish your comment on our website after moderation. We may display your name, rating, rental location, or review text, depending on the information you provide.

We reserve the right to moderate, edit, or decline reviews that contain offensive language, personal data, false information, spam, or content unrelated to the rental experience.

19. Changes to This Privacy Policy

RosCar Kyrgyzstan may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

We recommend reviewing this page periodically to stay informed about how we protect your personal information.

20. Contact Us

If you have any questions about this Privacy Policy or how your personal information is processed, please contact us:

RosCar Kyrgyzstan
Website: https://roscar.kg/
Email: [email protected]

Last updated: 29 June 2026

RosCar Kyrgyzstan