These Terms and Conditions govern the use of the website https://roscar.kg/ and the car rental booking services provided by RosCar Kyrgyzstan.
By using our website, submitting a booking request, or renting a car through RosCar Kyrgyzstan, you agree to these Terms and Conditions. Please read them carefully before making a reservation.
1. Company Information
Company name: RosCar Kyrgyzstan
Website: https://roscar.kg/
Email: [email protected]
2. About RosCar Kyrgyzstan
RosCar Kyrgyzstan is a car rental aggregator. We help customers find, compare, and book rental cars in Kyrgyzstan from international and local car rental companies.
RosCar Kyrgyzstan does not necessarily own all vehicles displayed on the website. Cars may be provided by our partner rental companies. The final rental service is supplied by the selected car rental provider according to the booking conditions confirmed at the time of reservation.
3. Use of the Website
You may use our website to search for available rental cars, compare rental conditions, select additional options, and submit a booking request.
When using our website, you agree to provide accurate, complete, and up-to-date information. You must not use the website for fraudulent, unlawful, or abusive purposes.
4. Booking Process
To rent a car through RosCar Kyrgyzstan, you need to complete the booking process on our website.
The booking process may include the following steps:
- Select the pick-up location and return location;
- Choose the rental dates and times;
- Select the preferred vehicle type or car category;
- Choose additional options, such as no deposit, no credit card, insurance, or child car seat;
- Enter the driver’s contact details;
- Review the rental conditions and booking details;
- Confirm the booking by paying a prepayment of approximately 15-20% of the rental price.
After successful booking confirmation, a rental voucher will be sent to the email address provided during the booking process. The voucher will include important instructions, booking details, and contact information of the rental company.
5. Pick-Up and Return Locations
Rental cars may be available for pick-up at the airport, in the city, at selected locations, or with delivery to a hotel or another agreed address.
Delivery options depend on the selected car rental provider, vehicle availability, location, rental period, and booking conditions. Additional delivery fees may apply in some cases.
6. Airport Car Rental
RosCar Kyrgyzstan offers car rental options at airports in Kyrgyzstan, subject to availability. If airport pick-up is selected, customers may be asked to provide flight details to help arrange a smooth meeting with the rental company representative.
Customers are responsible for providing accurate arrival information. If the flight is delayed, the customer should contact the rental company using the contact details provided in the voucher.
7. Hotel and City Delivery
In addition to airport pick-up, rental cars may be delivered to a hotel, apartment, office, or another location in the city, depending on the rental provider’s conditions.
The exact delivery time and address must be confirmed in advance. The rental company may contact the customer to arrange the meeting point and vehicle handover.
8. Main Rental Advantages
RosCar Kyrgyzstan aims to provide flexible and convenient car rental conditions for travelers in Kyrgyzstan.
Depending on the selected car and rental provider, the following advantages may be available:
- Car rental without deposit;
- Car rental without a credit card;
- Car rental for cash;
- Car rental with a debit card;
- Unlimited mileage;
- Free cancellation.
Please note that these conditions may vary depending on the vehicle, rental company, location, season, and booking details. The exact conditions will be shown during the booking process or confirmed by our support team.
9. No Deposit Car Rental
Some cars listed on RosCar Kyrgyzstan may be available without a security deposit. This means that the customer may not need to block or leave a deposit when collecting the vehicle.
No deposit rental conditions depend on the selected vehicle, insurance package, rental company, and booking terms. Customers should carefully check the conditions before confirming the booking.
10. Car Rental Without a Credit Card
RosCar Kyrgyzstan offers car rental options that may not require a credit card. This is especially useful for customers who prefer to pay by debit card or cash.
Availability of rental without a credit card depends on the car rental provider and the selected vehicle. Some rental companies may still require a bank card or additional verification.
11. Cash Payment
Some rental cars may be available with cash payment at pick-up. If cash payment is selected or offered, the customer may be required to pay a small prepayment online to confirm the reservation, with the remaining balance paid directly to the rental company.
Payment currency, accepted payment methods, and final payment terms are determined by the selected car rental company.
12. Debit Card Payment
Debit card payment may be available for selected vehicles and rental providers. Customers who wish to rent a car using a debit card should check the booking conditions before confirming the reservation.
The rental company may require the debit card to be issued in the driver’s name and may apply specific payment or insurance conditions.
13. Unlimited Mileage
Many rental offers on RosCar Kyrgyzstan may include unlimited mileage, allowing customers to travel around Kyrgyzstan without a daily distance limit.
If mileage is limited for a specific vehicle, this information will be indicated in the rental conditions. Customers are responsible for reviewing mileage rules before booking.
14. Free Cancellation
Free cancellation may be available for selected bookings according to the cancellation policy shown during the booking process.
Cancellation terms may vary depending on the rental company, selected vehicle, pick-up date, and special offers. Some bookings may have non-refundable fees or cancellation deadlines.
15. Prepayment and Booking Confirmation
To confirm a booking, the customer is usually required to pay a prepayment of approximately 15-20% of the total rental price.
The remaining balance is typically paid at vehicle pick-up directly to the rental company, unless otherwise stated in the booking conditions.
A booking is considered confirmed only after the required prepayment has been successfully received and the voucher has been sent to the customer’s email address.
16. Rental Voucher
After booking confirmation, RosCar Kyrgyzstan will send a rental voucher to the customer by email.
The voucher may include:
- Booking number;
- Customer and driver details;
- Vehicle category or selected car model;
- Pick-up and return locations;
- Rental dates and times;
- Payment details;
- Rental company contact information;
- Instructions for vehicle pick-up and return;
- Important rental conditions.
Customers should carefully review the voucher and contact us immediately if any information is incorrect.
17. Driver Requirements
The main driver must meet the age, driving experience, and document requirements of the selected car rental company.
In most cases, the driver must provide a valid driving licence, passport or ID document, and a booking voucher when collecting the vehicle.
Additional requirements may apply depending on the vehicle category, insurance conditions, and local rental rules.
18. Driving Licence
Customers are responsible for ensuring that their driving licence is valid for driving in Kyrgyzstan. Some drivers may need an international driving permit depending on their country of licence issue and local regulations.
The rental company has the right to refuse vehicle handover if the driver does not provide valid documents or does not meet the rental requirements.
19. Vehicle Availability
All rental offers are subject to vehicle availability. Although we make every effort to keep information accurate and up to date, a selected car may become unavailable due to changes in fleet status, previous bookings, technical issues, or other operational reasons.
If the selected vehicle is unavailable, RosCar Kyrgyzstan or the rental company may offer a similar or higher-category vehicle, subject to availability.
20. Vehicle Category and Model
In some cases, bookings are made for a vehicle category rather than a guaranteed specific car model. Images and descriptions on the website may be examples of the vehicle class.
The rental company may provide a similar vehicle within the same category if the exact model is unavailable.
21. Prices and Rental Conditions
Rental prices may depend on the vehicle type, rental period, season, pick-up location, return location, selected options, insurance, payment method, and supplier conditions.
RosCar Kyrgyzstan makes reasonable efforts to display accurate prices and rental conditions. However, final booking terms are confirmed at the time of reservation and stated in the rental voucher.
22. Additional Options
Customers may be able to select additional options during the booking process. These may include:
- No deposit option;
- No credit card option;
- Additional insurance;
- Child car seat;
- Additional driver;
- Hotel or city delivery;
- Airport pick-up;
- Other services offered by the rental provider.
Additional options are subject to availability and may involve extra charges.
23. Insurance
Insurance conditions vary depending on the car rental company, selected vehicle, rental package, and additional options.
Customers should review the insurance conditions before confirming the booking. Additional insurance or full coverage may be available for selected vehicles.
24. Customer Responsibilities
By renting a car through RosCar Kyrgyzstan, the customer agrees to:
- Provide accurate personal and booking information;
- Meet the driver requirements of the rental company;
- Present valid documents at vehicle pick-up;
- Arrive at the agreed pick-up location on time;
- Use the vehicle responsibly and in accordance with local traffic laws;
- Return the vehicle at the agreed time and location;
- Pay all applicable rental charges, fines, damages, fuel costs, and additional fees;
- Contact the rental company in case of delay, accident, damage, or other issue.
25. Refusal of Service
RosCar Kyrgyzstan or the rental company may refuse service or vehicle handover if the customer provides false information, fails to meet rental requirements, does not provide valid documents, violates booking conditions, or behaves in an abusive, unsafe, or unlawful manner.
In such cases, cancellation or refund conditions will depend on the circumstances and the applicable rental provider’s policy.
26. Changes to Booking
Customers may request changes to their booking by contacting RosCar Kyrgyzstan or the rental company. Changes may include rental dates, pick-up time, return location, vehicle category, or additional options.
All changes are subject to availability and may affect the rental price.
27. Cancellation Policy
Cancellation conditions depend on the selected vehicle, rental company, and booking terms. Free cancellation may be available for eligible bookings before the cancellation deadline.
If a booking is cancelled after the free cancellation period, cancellation fees may apply. Some bookings or prepayments may be non-refundable depending on the terms shown during the booking process.
28. No-Show Policy
A no-show may occur if the customer does not arrive at the agreed pick-up location, does not contact the rental company, does not provide the required documents, or cannot collect the vehicle due to failure to meet rental conditions.
In the event of a no-show, the booking may be cancelled and the prepayment may not be refunded.
29. Vehicle Pick-Up
At pick-up, the customer must inspect the vehicle, review the rental agreement, check fuel level, mileage, visible damage, and confirm all important rental conditions with the rental company representative.
Customers should not accept the vehicle until they are satisfied that the vehicle condition has been properly recorded.
30. Vehicle Return
The vehicle must be returned at the agreed date, time, and location stated in the booking voucher or rental agreement.
Late return, change of return location, missing fuel, excessive dirt, damage, or violation of rental terms may result in additional charges.
31. Fuel Policy
Fuel policy may vary depending on the rental company. The most common condition is to return the vehicle with the same fuel level as at pick-up.
Customers should check the fuel policy in the rental agreement and voucher before starting the rental.
32. Traffic Fines and Violations
Customers are responsible for all traffic fines, parking penalties, tolls, road charges, administrative fees, and violations incurred during the rental period.
The rental company may contact the customer after the rental period if fines or penalties are received later.
33. Accidents, Damage, and Theft
In case of an accident, vehicle damage, theft, breakdown, or other emergency, the customer must immediately contact the rental company using the contact information provided in the voucher or rental agreement.
Customers must follow the instructions of the rental company and, where required, contact local police or emergency services.
34. Limitation of Liability
RosCar Kyrgyzstan acts as an intermediary between customers and car rental providers. We are not responsible for the actions, omissions, delays, vehicle condition, service quality, or operational decisions of third-party rental companies, except where required by applicable law.
However, we will make reasonable efforts to assist customers in communication with the rental provider and help resolve issues related to bookings made through our website.
35. Website Information
We aim to keep all information on our website accurate and up to date. However, vehicle availability, prices, rental conditions, images, specifications, and additional options may change without prior notice.
Final rental conditions are confirmed in the booking voucher and rental agreement.
36. Intellectual Property
All content on the RosCar Kyrgyzstan website, including text, design, layout, images, logos, graphics, and other materials, may be protected by intellectual property rights.
You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without prior written permission.
37. Personal Data
Personal data provided by customers is processed according to our Privacy Policy. By using our website and submitting a booking request, you agree to the processing of your personal information for the purpose of arranging and managing your car rental booking.
38. Changes to These Terms
RosCar Kyrgyzstan may update these Terms and Conditions from time to time. Updated terms will be published on this page.
Continued use of the website after changes are published means that you accept the updated Terms and Conditions.
Last updated: 29 June 2026